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General FAQ

About the District

Frequently asked questions

The Plainfield Fire Protection District provides fire suppression, Advanced Life Support EMS, technical rescue, and fire prevention services to residents and businesses across our service area in Will County, Illinois. The District operates four stations staffed 24/7 by career Firefighter/Paramedics and holds an ISO Class 1 Public Protection Classification.

Below are answers to common questions about the District. For EMS-specific questions, visit the EMS FAQ. If you don't see your question answered here, contact us.

Contact Information

How do I contact the Plainfield Fire Protection District? 

Headquarters: 23748 W 135th St., Plainfield, IL 60544
Business hours: 7:00am – 4:00pm, Monday–Friday
Non-emergency phone: 815-436-5335
Email: plfd_fire@plainfieldfpd.org
Website: plainfieldfpd.org
Social media: Facebook (District) | Facebook (Local 4560)

The fire district does not use Facebook Messenger as a form of communication with the public. Please forward any questions or requests by email or phone.

 

District Residency & Emergency Alerts

Is my home in the Plainfield Fire Protection District? 

Refer to our Fire District Map. Areas highlighted in orange are within the district. Coverage 
changes when areas are annexed into Naperville, Bolingbrook, or Joliet.

Check your tax bill: If you pay the Plainfield Fire Protection District, we provide your fire and EMS services.

Who do I call in an emergency? 

Dial 911. We are dispatched via Western Will County Communications Center (WESCOM)


• Emergency Alerts: Sign up for local notifications in Will County or Kendall County.
• Text-to-911: Available in Will and Kendall Counties.

How should I maintain and replace my smoke and carbon monoxide (CO) alarms? 
  • Maintenance: Replace batteries twice a year (unless using 10-year sealed units). Test monthly.
  • Replacement: Replace any smoke or CO alarm (other than 10-year sealed units) older than 5 years, or based on the manufacturer's recommendation.
  • Hardwired units: Find replacement models at hardware stores. Follow manufacturer directions or hire an electrician for installation.
  • Resources: How to Change an Alarm (Video) | CO Safety Info
How do I plan for fire safety and prevention at home? 

If the weather is clear and you hear the tornado sirens activated: the tornado sirens are tested on the first Tuesday of each month at 10:00am in Will and Kendall Counties.

 

Ordinances & Disposal

Is open burning allowed? 

Most local ordinances prohibit burning yard waste or construction debris. For illegal burning, dial 911. The fire district will respond, but local police are responsible for enforcement and fines.

Rules: Plainfield | Crest Hill | Oswego | Will County | Kendall County

How do I dispose of medications and sharps (needles)? 
  • Medications: Use the drop box at the Plainfield Police Dept.
  • Sharps: Drop off at Romeoville Police or use Waste Management's "At Your Door".
  • Self-disposal (trash): Per Illinois law, residents can place used needles in the regular garbage if they are inside a rigid, puncture-resistant container (like a heavy-duty laundry detergent bottle). The container should be taped closed and clearly labeled "DO NOT RECYCLE."
How do I dispose of household hazardous waste? 
Where can I dispose of lithium-ion batteries? 

Do not dispose of batteries in the trash. The following locations accept lithium-ion batteries for proper disposal:

  • UBreakifix: 13511 S Route 59, Plainfield — (815) 230-6544. Accepts cell phone and rechargeable batteries.
  • Staples Shorewood: 992 Brook Forest Ave., Shorewood — (815) 609-2387. Accepts cell phone, rechargeable, and single-use batteries.
  • Home Depot Shorewood: 621 Brook Forest Ave., Shorewood — (815) 725-6301. Accepts cell phone and rechargeable batteries.
  • Spokes – Naperville: 1807 S. Washington St., Naperville — (630) 961-8222. Accepts E-Bike batteries.
How do I dispose of a fire extinguisher? 
  • Pressurized water cans: Discharge until completely empty and dispose of in the trash.
  • Carbon Dioxide (CO2): Discharge until completely empty and dispose of in the trash.
  • Dry Chemical (ABC): Contact a fire extinguisher company for proper disposal.
  • Other types: Contact a fire extinguisher company for proper disposal.

The Naperville Household Hazardous Waste Facility accepts fire extinguishers from all Illinois residents free of charge.

 

Health & Social Services

Where can I find EMS information (hospitals, ambulance billing)? 

For additional Emergency Medical Service information regarding which hospitals the fire district transports to, ambulance billing, or other frequently asked questions, see the Plainfield FPD EMS FAQ.

Who do I contact for poison control? 

We always encourage you to dial 911 in the event of an ingestion of something poisonous. If you are looking for information or direct contact with the poison center, visit the Illinois Poison Center.

How do I register for or learn CPR? 

Register for CPR training held at our fire district headquarters. If you can't make a class, watch our Hands-Only CPR Video below to learn how to perform CPR if needed.

Where can I get free NARCAN (naloxone)? 

Free at Plainfield PDPlainfield Township, and Will County locations.

  • Plainfield PD: 14300 S. Coil Plus Dr., Plainfield — in the lobby.
  • Plainfield Township Community Center: outside vending machine, 15014 S. Des Plaines St., Plainfield.
Where can I find mental health support? 

Those in need of support can dial 988 or visit 988 — Get Help, which provides a lifeline to counselors across the U.S. 24/7/365 by phone, text, or chat.

If you are a resident of Plainfield Township, Mental Health Assistance is free for township residents. Other services are available through Will County Health and Kendall County Health.

Is there a community resource guide? 

Plainfield Township's Community Resource Guide assists residents with services including abuse assistance, assistance programs (food, legal, tax, and utility), emergency assistance, community services, health, housing, hospitals, senior services, and Plainfield School District 202 information.

 

 

Community Resources

 

 

Partner Agencies

Who are the district's partner agencies? 
Jurisdiction General Government Law Enforcement
Plainfield Village of Plainfield Plainfield Police
Crest Hill City of Crest Hill Crest Hill Police
Oswego Village of Oswego Oswego Police
Will County Will County Government Will County Sheriff
Kendall County Kendall County Government Kendall County Sheriff
Townships Plainfield Township | Wheatland Township Na-Au-Say Township — (815) 254-7708